Our Team

Serge Buy Senior Partner

After many years on Parliament Hill working with parliamentarians on legislation and services for Canadians, Serge turned his attention to assisting small, medium-sized and large NGOs; working with Canadian and multi-national businesses; and providing advice to foreign representatives. Serge has founded businesses and became a senior partner at Flagship Solutions in 2004.

A public speaker who is frequently sought by journalists as a reference on issues of accountability, government relations and ethics, Serge also writes regularly in media on government-related issues.

Serge’s work as Flagship Solutions’ principal team leader has allowed our clients to obtain measurable positive results that helped them meet and exceed their objectives. Serge has been the driving factor behind Flagship Solutions’ innovative government and public relations strategies.

Chris Frantz Senior Partner

Chris’ extensive work with non-profit organizations has enabled them to implement structural changes and also raise millions of dollars.  He has managed marketing and communications campaigns.

His experience as project manager, team leader, executive director and chair of organizations has enabled him to gain a valuable insight in the way organizations function and what their needs are.

Within Flagship Solutions, Chris leads projects designed to help our clients grow and prosper.  He helps our clients achieve optimal efficiency and effectiveness, as well as helps them develop viable and fundable projects to improve and expand their operations.

Kristin Baldwin Junior Partner (Communications)

Prior to joining Flagship Solutions, Kristin spent more than 8 years on Parliament Hill, in various roles including acting as Issues Manager for the Honourable John Baird, Minister for Transport, Infrastructure and Communities and Director of Parliamentary Affairs and Issues Management for the Minister of National Revenue.

Kristin’s ability to identify upcoming issues and potential pitfalls involved with ongoing communications has served our clients in many ways.  Her hands-on experience implementing communications strategies allows her to deliver our clients’ messages in a timely and effective manner.  As the go-to communications expert, Kristin brings a fresh and bold perspective to communications and government relations strategies that are sure to get your organizational voice heard.

Bob Kilger Chief Lobbyist

Bob Kilger has a long history of serving his country and local community of Cornwall, Ontario through various levels of government.

Bob was the Mayor of Cornwall from 2006 to 2014.  Prior to his election as Mayor, he served as Member of Parliament for the riding of Stormont-Dundas-South Glengarry from 1988 to 2004.  He was the Chief Government Whip, and Deputy Speaker and Chairman of Committees of the Whole of the House of Commons.

Over the past four decades he has been involved in a number of community projects, most notably the fundraising campaign to build a new local hospital.

Bob brings his deep knowledge and perspective of the inner workings of municipal and federal politics to Flagship, and manages numerous lobbying initiatives.

Christine Helm Event Manager

Christine Helm has more than 25 years of experience working with national industry associations and organizing events and conferences of all sizes.

With her vast knowledge of non-profit governance models, she has worked with national Boards of Directors and been responsible for stakeholder relations and volunteer committees.

At Flagship, we deliver exceptional events for our clients, and Christine’s knowledge and experience help us do just that.

Kelsey Keohane Special Assistant

Kelsey has a Master’s Degree in English Literature from Carleton University and uses her extensive research experience and writing skills to support Flagship and help our clients achieve their objectives. In her role as Special Assistant, Kelsey is responsible for composing weekly newsletters and parliamentary reports for management clients, and assisting with various administrative tasks.

Prior to beginning her work at Flagship Solutions, Kelsey worked various jobs in the hospitality and customer service industry.

Shannon Hallett Bookkeeper

Shannon Hallett contributes over 30 years of practical Bookkeeping and Administration expertise with small to medium sized private firms to the Flagship Solutions team.

Additionally, she has experience in both the Directorship of and accounting for non-profit housing and grassroots arts organizations as well as in Conference and Events Planning including serving on the UN Habitat World Urban Forum III, Women in WUF committee.

Shannon’s solid background of office management with an emphasis on detailed record and bookkeeping and a proven ability with forensic and complex accounts is augmented by her intelligent and creative approach to problem solving and issue resolution.